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control content and login account

amyleadbitter
1: Seeker

I am highly annoyed, vodafone just seems to get worse its so god damn frustrating! Wont let me register my account then It states id already registered then next min im not, im 26 years of age and my 4n is on contract, and certain online games it refuses to let me play, plz remove the control content at least!!!

(Removed according to House Rules)

, I did try contact 191 but what a load of

(Removed according to House Rules)

, I couldnt even manage to get through to someone as the option do not state the obvious!

2 REPLIES 2

hrym
17: Community Champion
17: Community Champion

Your best bet is to go into a Vodafone shop with two forms of identity, one of the photo.  They can age-verify you and get the content control bar lifted.

Amanda
Community Manager
Community Manager

Hi @amyleadbitter 

 

Take a look here how to get the Content Control lifted from your account. 

 

Thanks, 

 

Amanda