@vonmax
Do you have a good signal in your area? See coverage checker for information.
Does the dongle work OK outdoors, or in a house? Signal in a vehicle is always poorer than in the open.
If it's a new dongle, have you completed all the necessary setting up?
You need to get this sorted out within the first 30 days of having your device, to be covered by the 30-day return policy. See here for details.
