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Cannot escape from Vodafone bills

GGb17
2: Seeker
2: Seeker

I receive monthly Vodafone bills showing a small credit on the account.  This is for a SIM connected to a laptop dongle that I last used in 2006.  I have emailed Vodafone, I have used their online chat, I have dealt with people in a Vodafone shop, I have sent the bills back unopened, I have written to their head office - nothing

The bills show a contact email of SSME.Admin@vodafone.com - that fails

The people in the shop suggested that it is on an old system that Vodafone have no access to.

I have received about 220 of these bills, all exactly the same.

What to do?

1 REPLY 1

Lucy_F
Moderator
Moderator

Hi @GGb17 Thank you for raising this. Can you please contact our team via the contact information found here so we can get this investigated?