full signal but no connection

[tonytango]

i have full signal on my phone but i keep loosing connection,

emails and text messages are not getting to me.

can someone resink my sure signal box please

sn 40122445436

i have done the reset thing but that has not made any difference.

[tonytango]

i received 5 emails last night on my laptop but none on my phone when i switched the sure signal box off i received a email strait away so something is wrong it has only been like this for the last 3 days nothing has changed in my house. 

[Retired-PaulE]

Hi tonytango, 

I've just performed a resync for you - can you reset your Sure Signal and let me know how you get on?

Thanks

Paul