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27-04-2013 10:41 AM
27-04-2013 03:12 PM
Hi ccarvalho,
You'll need to have the service provisioned for your number and from your post it sounds like it’s not currently there.
If you've not already have this sorted by customer services on 191 then I've sent instructions on how to reach my team here. We'll be happy to set it all up for you.
Cheers, Ben