how can I deregister my suresignal without access to my Vodafone account as I have moved providers?

[carolestant]

I would like to deregister my suresignal. Have moved provider and no longer have access to my Vodafone account.

[BandOfBrothers]

Hi

you could speak to customers service to see if they can de register for you. 

For Account Access and Account Enquiries please speak to Vodafone Customer Service on 191 from your mobile phone - Or use a Landline to ring them. Contract Customers : tel:03333040191 and Pay As You Go Customers : tel:03333048069 All information in http://www.vodafone.co.uk/contact-us/index.htm

You can input your Vodafone mobile number after prompted or if issues exist where it won't recognise the number then you can opt to ignore the initial prompts when using the Vodafone LandLine Number option to input a mobile number, and then on approx the 4th attempt it should then change to ask to input 1 for Payg or 2 for Contract Customers.

General enquiries: Monday to Sunday 8am – 9pm

Live Chat Option found in the 'Contact Us' Link at the foot of the forum page. Please use a Computer to use this service. You may need to leave the Live Chat window page open a short time for Live Chat to initialise and for an Agent to become available.

Live Chat - Also if your using a Smartphone or Tablet it sometimes does not open the Chat Window so if your phone / tablet allows it try requesting the Desktop Site, or Please try using a Pc or Mac to use this service. You may need to leave the Live Chat page open a short time for Live Chat to initialise. By using Live Chat you can also keep the chat logs.

[carolestant]

Thanks was hoping they could do it for me remotely as I am out of the country.

[BandOfBrothers]

Hi

Please speak to Customer Services to see what can be achieved for you.