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13-12-2016 07:21 PM
All of a sudden, I've stopped getting that little red bubble on my messages to show when I've received new ones. Also, when I go into my messages, all the new ones are showing as red.
I do get the notification initially, but as soon as I unlock my phone, it's as if there was no new message.
My alerts don't show any of the message, so they've not already been 'read', as such.
I've also gone into the notifications settings, and everything is as it should be.
I've also tried hard resetting the phone (on/off button, with the home button, until the Apple sign shows up).
Can anyone help?
13-12-2016 07:32 PM
Hi,
Try removing the SIM card , wipe it with a soft cloth and re insert and turn back on.
Also try Settings,General, Reset,Reset Network settings.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
14-12-2016 02:25 PM
@SamMasterson Has the advice given by @BandOfBrothers helped resolve your issue?
Let us know if you need further help.