iPhone trouble

[ptkjulie]

Since setting up my husbands new iPhone with a new Apple ID
We have found out that we can make calls but not to each other
Every time I call or he calls me its engaged
Don't know what we have done it's strange
Can anyone help?

[BandOfBrothers]

Hi,

Ive never seen an  ID cause issue with calls. 

Perhaps try a soft reset. 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

Settings -> General-> Reset -> Reset Network Settings.

Ensure your numbers have not been added to the iPhones blocking feature. 

 Help Link.