managing users

[BunnyCrossing]

How do I manage people that use my Sure Signal?

You can easily add, remove or change who can use it whenever you want. You can also add administrators who can also do this.

1. Log into My Vodafone
2. Select My Sure Signal, then Manage Users
3. Choose what you want to do and follow the instructions

I need to add a user to my Sure Signal, but when I tried the above, the Manage Users is not visible.  How can I do this please?

[Gemma]

Hi BunnyCrossing,

Please get in touch here so that we can take a look.

Thanks,

Gemma

[john_housden]

I have the same problem; followed the help instructions on the support page:

1. Log into My Vodafone
2. Select My Sure Signal, then Manage Users
3. Choose what you want to do and follow the instructions

but under My Sure Signal there is no Manage Users link; all I have is

My Sure Signal

  Register Sure Signal

  Sure Signal opt out

not helpful! I HAVE used the Manage Users link in the past as I already have a personal and business mobile phone configured with my Sure Signal. Now my wife has a Vodafone mobile I want to add her but just can't find the link.

I use Firefox on Linux but get exactly the same problem using Firefox or IE v10 on Windoze so I don't think it is a browser issue.

[Retired-Sarah]

Hi @john_housden 

Welcome to the eForum.

Our Live help team will be able to check this for you.

There’s also further help with our Sure Signal help and support page.

Thanks,

Sarah