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no apps working

birnie77
2: Seeker
2: Seeker

‎16-04-2015 12:15 AM

Help. Upgraded to samsung s6 this afternoon swapped sims online, got on voda network within the hour but cant use any apps keeps saying "unfortunately, (insert app) is not working" msgs, email, rbs, newstand etc etc phoned customer services about it and was sent txt msgs with setting after telling them i cant use msgs service.
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2 REPLIES 2

oliverclarke123
4: Newbie

‎16-04-2015 11:43 AM

Sounds like you need to factory  re-set Android. Have a google and follow the procedures, its an easy fix but will erase all of your data, images and anythng else you have stored on your phone. Make sure you have a backup of anything your not willing to lose. 

 

jamsterdm
10: Established
10: Established

‎16-04-2015 12:51 PM

Settings > back up and reset > factory reset