no voicemail notifications IOS 10 iPhone 7 plus

[Thaigreencurry]

since updating to ios 10 I am not getting any voicemail notifications at all. 

anyone else getting this and know of a fix?

[Retired-LouiseE]

Hi @Thaigreencurry

Are you still experiencing this problem?

Please try restarting the device and checking your voicemail settings are correct. 

Louise

[Thaigreencurry]

I am still getting this problem. I have called Apple Support and they have suggested resetting all settings, which I have done and it didn't fix it.

Called Vodafone and they have switched off voicemail and back on again and this hasnt fixed it either.

The only way I get notification is if I change the voicemail settings to send a text. Other than that, if I change it back to the usual red dot alert , it just does not work.

Im using iPhone 7 plus with most current iOS .

[msadhwani]

I have the same issue. It works on every network except Vodafone and I spoke to customer service and the smart tech desk blames it on the iPhone 7. Not true , works on every network except Vodafone and they need to fit it. OS 10.1.1 has a problem on Vodafone!!!

Will someone at Vodafone please get their act together and fix this!!!

[Tash]

Hi all, 

We've been made aware by Apple that there's an issue with the voicemail notification icon on the iPhone 7 and iPhone 7 Plus. Apple are working to get this sorted as soon as possible, but are unable to provide a timescale for when this will be fixed. 

In the meantime, you can change your settings to receive voicemail text alerts (by calling 121 and following the prompts to change it).

[msadhwani]

It is only a problem in Vodafone and all other networks work fine and Vodafone refuses to acknowledge this or fix it. It has nothing to do with the iPhone or apple, it's a vodafone issue.

[Robert1988]

I'm having the same issue since upgrading to iOS10. Had to resort to Voicemail notifications by Text while Vodafone sorts this issue out.

[Retired-NathanT]

Hi @Robert1988

Please speak with a member of our Live Chat team on this link here so we can look into this issue for you.

Nathan

[garethr]

I'm in the same boat too. No voicemail notifications on my 7 Plus. Very annoying. 

[Will]

Hi @garethr

As my colleague mentioned, if you get in touch with our Live Chat team, they'll be able to look into this for you.