no voicemail notifications IOS 10 iPhone 7 plus

[Thaigreencurry]

since updating to ios 10 I am not getting any voicemail notifications at all. 

anyone else getting this and know of a fix?

[garethr]

All very well, but has anyone here actually had the issue resolved by Live Chat before I waste my time with them?

[Carly]

@garethr

They sure will Gareth, the Live Chat team can look into most account issues.

[garethr]

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@Carly wrote:

@garethr

They sure will Gareth, the Live Chat team can look into most account issues.

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I'm sure they can look into most account issues. Doesn't mean they are able or have the necessary knowledge to fix anything though - especially a scenario like this which is likely to be well outside the range of their canned responses.

Before I waste my time with them, I'd simply like a straightforward answer please: Is there a solution to this problem?

(hint: it isn't account related/specific given the number of other people with issues and it only started with my iPhone 7 Plus - my 6S Plus was working fine. There have been no account changes, and changing the notification preference makes no difference.)

[msadhwani]

Vodafone will only waste your time!!! Worst network in the world and they should be fined by the regulators. The only network in Uk where voicemail notification does not work

[Williamkenyon]

I'm having the same problem too iPhone 7 plus latest iOS is there a solution yet???

[Alltaken]

Torches are out again Vodafone; Give us some insight other than live chat passing of the buck.

We're all ears......

[msadhwani]

Sorry, but they have no solution and just waste our time. The only network in UK that has this problem.

[Tash]

@Williamkenyon @Alltaken @garethr @msadhwani We're currently looking into the issue and will update the thread once we receive any further information.

[KMEC]

1. @Natasha Has there been any progress made on this?  I am also seeing the same issue. Vodafone telling me my only optiopn is to use text notifications, which I dont find acceptable.

[ChazzD]

@KMEC

Unfortunately we don't have any further information at the moment. 

As Natasha advised, as soon as we do receive more information we'll post the update this thread.