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port old number

AVALOON
2: Seeker
2: Seeker

‎25-03-2015 05:46 PM

I few times try port my old number form giffgaff to Vodafone and always the same "error sorry your number entered is PAYG
You can transfer number when you Pay monthly " but I Pay monthly someone could me tell my wy? Wiat I should do?
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1 REPLY 1

hrym
17: Community Champion
17: Community Champion

‎26-03-2015 04:23 PM

Try speaking to Live Chat (Contact Us at the bottom of the page).  For some reason the system isn't picking your number up correctly - or there's an issue porting from GiffGaff...  LC should either be able to get you sorted or at least explain why they can't.