unable to complete sure signal registration!

[cerihoppo]

Hi all hope someone can help?

When i fill in the registration page for my new sure signal which was sent to me by Vodafone this week i keep getting this error

Sorry, there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 3001 - [1l1]

Been trying now for 3 days with no success.

Live chat are no help........

[BandOfBrothers]

Hi @cerihoppo

You may recieve further help from telephone support via 191. 

They would be able to pass you through to the Sure Signal Team who I believe are available on a Weekday between 9am - 5pm. 

What did Live Chat advise may I ask ?

[cerihoppo]

Thanks for reply

Advised me to delete cache and cookies on browser. After that failed, told me to try again tomorrow...... Thanks for that!

I will ring 191 on monday

[BandOfBrothers]

You're welcome. 

Occasionally glitches like yours self resolve.

As a fellow customer I can only point you to the Sure-Signal FAQs  and a discussion not too long ago about the new Dashboard  here.

I hope all goes well for you.