video streaming/buffering

[pittnuma]

Hi,

Having just switched from Sky with 0 issues (I was on a 38MB fibre contract) I am wondering if I have made a huge mistake switching to Vodafone.

I am on on the Vodafone 38MB Fibre, showing as 35-38 down, 3-4 up sometimes 8-10 on a speedtest, which is not too bad but this does not translate.

At present to watch a Youtube video at 1080p I have to wait 5-6 mins for the video to load or put up with buffering, this is unacceptable, this is 2017 for crying out loud.

I am on a clean install new PC, nothing running in the background.

What do I have to do to get this sorted?

[Alex]

@Smir What was your sync speed showing as compared to your speedtest results? 

[Smir]

[DaneB]

Hi @Smir

I've responded to your earlier post on how to contact us.