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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74613 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230019 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204499 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! moving to australia

I've just ordered the Iphone 7 on a brand new 2 year contract here in the UK. I'm potentially moving to Australia in January, just wondering if Vodafone will still let me use my contract as if i was in the UK over there but on the Vodafone Aus system...

Sure signal problem

The issue you’re experiencing:Poor Sure Signal Performance, signal constantly drops in and out What light sequence you're seeing: intermittent lights and operationsometimes single ornage , twin orangeYour speed test results from 42.08 mbYour external...

TMZH by 2: Seeker
  • 19271 Views
  • 8 replies
  • 0 thanks

SSv3 Flashing red led first light out, other two amber.

Hi SS has been off for a week due to renovations, Reset starts ok but falls over after 1 hr. Red led flashing 2nd led blank, 3rd and 4th led amberSpeed 18MIP 90.255.161.16SS serial number 43151602067 tracert 212.183.133.177Tracing route to 212.183.13...

debhome by 3: Seeker
  • 16285 Views
  • 3 replies
  • 0 thanks

Resolved! Another Sure Signal that has stopped working

I invested in a Sure Signal V3 and this was working perfectly until sometime near the end of June. Vodafone replaced the unit under warranty, but I am still suffering from the same problem. The red power light is flashing constantly and the other lig...

VFD 900 - Wireless Charging

Hi,  Newbie here, I have searched and not found the answer. Firstly, I am hugely impressed with my new phone, currently used as a work phone and performs exactly as I would hope. I have a personal phone, the S6 Edge, and I am able to charge wirelessl...

Sure Signal V1 not working anymore

Dear All, I have been successfully using a VF Sure Signal device for many years with my Draytek 2860n router (built-in modem) over the Plusnet Fibre (FTTC) service.  However, approximately 4-5 weeks ago, I upgraded the firmware on my Draytek 2860 rou...

cguy99 by 3: Seeker
  • 21737 Views
  • 7 replies
  • 0 thanks

Can't Cancel an Order in Open Status?

So, recently I decided to upgrade my tablet as it recently entered its final months. My order is currently out of stock, so I was prepared to wait until this in stock - however, I can't track this order at all using the original EDM- number provided....

Charged after account closed - ARGH!

I keep receiving bills for paper billing for an account that is closed I have consulted with your store in Barnstaple, Devon – they advised me that the £3.08 is 3 lots of £1.54 the charge for paper billing for 3 months on an account THAT IS CLOSED! T...

Upgrading Early

Hi My agreement ends on 3rd Feb 17 and i can upgrade on 21st Nov 16. Can I upgrade this month(Sept)? if so will i have to pay the line rental from September-November or September- Feb? Thanks 

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