vodafone protect app locked device and i have no pin and no acount

[presco86]

 Im from another country and I am not your client.

my phone number is (Removed by moderator)

[Retired-Laura]

Hi @presco86

Welcome to the eForum.

If you’re trying to have the phone unlocked from the Vodafone network, the original owner of the phone will need for this to be request.

They’ll need to complete the network unlocking form.

Cheers,

Laura