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18-04-2015 07:45 AM
21-04-2015 12:46 PM
@guinea19833 is correct and both of these handsets use a nanoSIM.
You can collect one from your local store. We'll set it up for you there and then or speak with our Live help team.
DaveCD
21-04-2015 01:12 PM
I had the same issue - seems a bit poor to send out a sim not compatible with the phone and requires a visit to a store to rectify!