voicemail on Samsung s6

[deb0898]

Hi can anyone help me please. I recently switch from Virgin to vodafone and took my number with me however I can't access my voicemail. When I dial it it just cuts straight off. I av done everything I have been told but to no avail. Both providers av assured me the number as been transfered sucessfully so i cant understand y its not working. I really need to get the voicemail up and running due to the nature of my job. I don't no if this is a network problem or the phone.

[BandOfBrothers]

Hi and a Warm Welcome to the forum.


Here is a help link which may be of help ->

http://support.vodafone.co.uk/Calls-texts-and-voicemail/Voicemail/50540599/I-can-t-switch-my-voicema...

We have heard of people having issues with porting but that's usually that it's taking longer than usual.

Try turning the phone off and on and if you can try an alternative phone with your sim in to see if the short codes work.

How "recently" did you port as it may just be settling.

If this persists then please do contact Vodaphone via 191 or use Live Chat available through the Contact us link at the foot of the forum.