website down for registering sure signal

[boulterc99]

the website is down for registering suresignal and setup - given i am now stuck at a location with no phone signal so cant be contacted by work/clients this is frustrating -- when will this be up to register and setup my new suresignal?

thanks

Chris

[Retired-Dave]

Hi boulterc99,

The site is running normally so you should be able to do this online. Have you tried clearing cache and cookies and resetting the password?

Clear the cache:

 - Close all browser windows and tabs.

 - Open a new window to any site other than ours.

 - Clear the browser cache and cookies to remove any old errors.

 - Type in the URL www.vodafone.co.uk/myaccount - don't follow any links or bookmarks.

 - Try logging in again.

Reset the password:

 - On the login screen, click the link to reset a forgotten password.

 - Follow the steps listed in the email you receive.

 - Try logging in again with the new password.

If that doesn't sort things, click here to get us your details and we'll help from this end.

Dave