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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal failed

my sure signal failed after a power out on 14th. not worked since.  VF confirmed its not their problem, BT the same.  Final attempt at solution before scrapping £100 worth of kit.   

doughchm by 2: Seeker
  • 12962 Views
  • 11 replies
  • 0 thanks

Vodafone iPhone app not working

For the last few days the Vodafone app for my iPhone 6 as not been working I am running iOS 9.1 I have deleted the app and reinstalled itIs it just me ?

mum3kidz by 4: Newbie
  • 11524 Views
  • 1 replies
  • 0 thanks

Resolved! Lost the keyboard on Vf android

i have a Vodafone android phone and the keyboard has disappeared. So when trying to text nothing appears. I have been into settings, personal, language and input Google keyboard has a tick, clicked on default to again set up Google keyboard, but stil...

Damhouse by 1: Seeker
  • 22813 Views
  • 4 replies
  • 0 thanks

Faulty HTC one mini 2

Hi all, I have had my HTC one mini two for about a year now. Over the last 6 months it has started slowing down and stopped working properly at times. Issues include:crashing frequentlyfreezing frequentlynot sending messagesnot recieving messagesnot ...

Pay as you go bundles pricing

Why is Pay As You Go broadband bundle pricing is so expensive in UK?Comapre,..30 days  6GB 4G UK data  £30 Big Value Bundlewith the equivalent in Ireland (Irish SIM), ...30 days  7.5GB    €20  ( or £14.50) 4G. One would think that the UK being much a...

Freebies - PAYG

I use the Freebies text option when I top up on PAYG. This last for 30 days and then any further use is taken from my top up balance. Fine so far.If after 30 days I top up do I have to opt in to Freebies text again or does it remain on my account unt...

How to change my sim card?

Hello, I currently have a regular sim card in my old phone but now I want to use an iPhone 5, so I need a nano sim card. I'm not living on the UK but I often come back, and I need a new sim card for next month. How can I get one without changing numb...

pierre53 by 2: Seeker
  • 11180 Views
  • 4 replies
  • 0 thanks

Sure signal v3 and HomeHub 5 not working

Hello, Would be great to get some help from an advisor. I have a solid red light on my v3 sure signal, and a flashing white light. No other lights. Please could I get some help getting it up and running? Thanks

vfnewbs by 2: Seeker
  • 11123 Views
  • 2 replies
  • 0 thanks

Resolved! BUMPER Christmas free 50GB of data

Ive received a text today to say I have 50GB of free UK data included in my next big value bundle if I text 49500 before my next bundle expires. 49500 isnt accepting the texts?  will this just be automatically added when payment is taken from my acou...

jools46 by 3: Seeker
  • 14324 Views
  • 8 replies
  • 0 thanks

Prime 6 - Image SD card & Unsupported Games

I've purchased a Smart Prime 6 and so far not overly impressed by certain elements.... Is it impossible to get the camera images onto a SD card? There is nothing in the menus - and read similar things on here and online... why?! What is the point of ...

mb78 by 1: Seeker
  • 10958 Views
  • 2 replies
  • 0 thanks
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