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03-01-2024 02:26 PM
Hi
I have new router, Asus Rog Rapture AX16000 and I need to connect to my broadband
When I set up the router, it asks for the ISP username and password.
Asus sent me the following link below but again they say the ISP need to provide us the username and password.
https://www.asus.com/support/FAQ/1044663/
Please can anyone help?
Solved! Go to best answer.
03-01-2024 02:57 PM - edited 03-01-2024 02:59 PM
Asus have given you the correct information. All you need now is your PPPoE login details from vodafone via this link (avoids the dumb ai questions)
https://vodafone.co.uk/bbservcd
Your username needs to be entered in the format dslXXXXXXXXX@broadband.vodafone.co.uk
If you're on an openreach connection there's no vlanid to enter, for cityfibre it's 911 - this may be automatically done for you, otherwise it's in LAN>IPTV.
AX16000 - great choice for 900Mb.
03-01-2024 02:50 PM
@Celt_UK, Do you know anything about it?
03-01-2024 02:57 PM - edited 03-01-2024 02:59 PM
Asus have given you the correct information. All you need now is your PPPoE login details from vodafone via this link (avoids the dumb ai questions)
https://vodafone.co.uk/bbservcd
Your username needs to be entered in the format dslXXXXXXXXX@broadband.vodafone.co.uk
If you're on an openreach connection there's no vlanid to enter, for cityfibre it's 911 - this may be automatically done for you, otherwise it's in LAN>IPTV.
AX16000 - great choice for 900Mb.
03-01-2024 03:49 PM
Thanks mate. Brilliant. I was on Sky, getting close to 800MB wired connection and 650MB wifi. I hope to notice a better performance with Vodafone.
It's an Openreach connection. In Loughton Essex
17-01-2024 07:49 PM
Good news. I put it all again, and it did work with the username login only.
Thanks for your patience.
I'm getting old for this. Not impressed with Vodafone's speed for now, but it takes, I think, up to 3 days to stabiliser
03-01-2024 03:01 PM
17-01-2024 04:17 PM
Hi mate, Vodafone - Openreach connected it today. But I added the 911 where it should be, and no connection yet. Should I use the username you mentioned? Where exactly do I input it?
17-01-2024 04:20 PM
Openreach? Don't enter anything, openreach don't use VLAN.
Connect jour vodafone router first. This should activate your broadband service.
17-01-2024 04:28 PM
17-01-2024 04:31 PM
By the way, if you go into your previous emails from vodafone you'll see it clearly stated that activation can happen at any time up until midnight.