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Fibre broadband activation

Sarafianl
3: Seeker
3: Seeker

‎26-03-2024 09:35 AM

Hi All 

Does anyone know how I can get my fibre broadband activation done earlier? I ask because I have my kit here and I can see the openreach pon light is solid green. I've noticed I can't see a broadband account number associated with my plan? Any ideas? Seems like I just need an account activation rather than anything technical.

Thanks 

0 Thanks
1 REPLY 1

Janey
Moderator
Moderator

‎26-03-2024 04:09 PM

Hi @Sarafianl Thanks for getting in touch. I don't believe we're able to bring an activation date forward, however I'd recommend giving our activations team a shout to confirm this. You can contact them on 191 free from a Vodafone mobile or 03333 040 191 from any other phone (standard charges apply).