Broadband activation
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Forum Posts

Internet light white, but no internet

Hi, my broadband (account number 7054601042) should have been active since June 9th, but there is still no internet. Not even a weak signal. Power, internet and wifi lights are on and white. Upon the advice on the web chat I tried both restarting and...

SaitO by 3: Seeker
  • 11 replies
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Engineer didn't arrive yesterday or contact me

The engineer was supposed to activate my broadband yesterday, I waited all day and didn't get contacted once. The internet LED on my router just keeps flashing red, I have tried pretty much everything. What can I do?

Iby20 by 2: Seeker
  • 1 replies
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Resolved! No phone line, and silver address with Openreach

Hi all, I want to take a VF broadband package, but unsure how it's handled with no existing line, and only being a silver address.  The house once had a telephone, but the previous owners were with Virgin media for 20 years, so I'm guessing it's just...

Slamdog by 4: Newbie
  • 7 replies
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Moving house

We are due to move house in about 2 weeks. Our new property also already has Vodafone installed. Will I need to re-sign a new contract or can we just move our account to the new address.

Delayed broadband activation

My broadband was meant to be activated yesterday.  After waiting all day and being told it would definitely be live by midnight, I was then told at around 8.30pm that there was a problem & it wouldn’t be a activated until today.  I am therefore losin...

Norffas by 2: Seeker
  • 4 replies
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Broadband app

Hi,I've gone live today but I cannot get the broadband app in sync with my router! I've uninstalled and reinstalled the app and restarted the router but no luck atall! Has anyone else had this issue before?Thanks

loombs88 by 2: Seeker
  • 5 replies
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Broadband Activation

I run 2 computers and 2 routers.The Vodafone router is my primary one replacing my EE one.The second router (Develo) is connected to the primary one (EE/Vodafone) using the mains method. This was required because of poor signal strength at end of hou...