Bought a new house two weeks ago. Previous occupants on Vodafone so decided to do the same for ease. Filled out the forms online and had delivery and switch over dates. No message or phone call. Just noticed that the order has been cancelled. Am told it is because there is already an account using that line. No-one can tell me who. Previous occupants tell me that they have cancelled with Vodafone. Being sent in circles and cannot get ANY kind of service until this is resolved.
Any help or advice would be appreciated.
Thanks.
