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09-09-2021 02:58 PM
I have been looking to swap from Virgin media over to the new fibre that's just been installed where I live (Bournemouth).
My query.....when I came to the final sign up page for the 500mb fibre, I noticed a line that said the following.....
I can't believe that's a month in this day and age or have I read it wrong?
09-09-2021 03:09 PM
Hey @Backtracked I hope you're well and having a great day 😊 The Always Connected 4G dongle comes with a 50GB allowance for you to use if the worst happens and you experience a total loss of service. This is so we can keep you connected whilst we resolve the issue.
We understand though that some households will need more than 50GB should the issue last for a while (We aim to resolve every problem as quickly as possible but sometimes delays can happen) so if you begin to run low, you can give our WiFiXperts team a call and they can add you some more data on to keep you going 🙂
18-09-2021 12:52 AM
Thank you for the reply Steph. I was thinking that was the case, but nice to be sure.