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Amazon fire stick dropping out

Eddavies90
3: Seeker
3: Seeker

‎24-09-2023 08:41 PM

Hi, 

i switched from Nowtv to Vodafone broadband about a year ago and my fire stick has been rubbish ever since, regularly losing connection when nothing else does and causing me to get kicked out of the catch-up apps. 

I have tried resetting the fire stick and the router numerous times with no change. 

Ed

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2 REPLIES 2

VFbroadbanduser
11: Established
11: Established

‎25-09-2023 10:42 AM - edited ‎25-09-2023 10:42 AM

Use the 5Ghz band to stream video and another thing you can do is alter the DNS server settings to manual on the router and use Google and Cloudflare servers instead of Vodafone servers. This is because sometimes Vodafone's servers can't cope with all the DNS requests sent to them due to capacity.

Eddavies90
3: Seeker
3: Seeker

‎25-09-2023 03:11 PM

Thanks for the reply. How do I change the band and alter the server settings? 
will these changes impact anything else? We only use the internet for phone Wi-Fi and laptops whilst WFH. 

Ed

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