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Broadband connection

Broad

AngelaMacleod99
2: Seeker

My broadband connection is terrible. Over the last few months, my broadband has started to lose connection about 11pm and then is connected by 7am. What’s going wrong? A new fibre optic cable was put in a few months ago

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1 REPLY 1
Farai
Moderator

Sorry to hear about the issues you've had with your broadband service @AngelaMacleod99. As the issue seems to present at specific times, we'll need to help you investigate what's causing the drops. So we're able to discuss the account in a bit more detail, please drop us a message over on social media here 👍

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