My home broadband is still down and has been for several days now. Your support staff are about as useful as a chocolate tea pot! I build websites so I need this connection and not being told when it will actually be fixed is making me close to ripping out your router and throwing it in the bin...
I was told today it would be fixed and yet it is still off! You are now in breach of your contract and I want compensation for this time lost and my connection fixed right away!
Fix status: Engineer booked
Fault reference: FLT12081742
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