Have had a 1gb connection for two years. It's renewal time so I looked to see whether I could get the higher speeds.
My road consists of just three houses with us in the middle house. When they laid the cable they did all three houses at the same time so it's identical outside. The other two houses (not current vodafone customers) can buy the 1.8gb option. For my house, only 1gb appears as an option.
My guess is that when they installed the kit inside my house they went with a 1gb ONT and therefore don't show a higher speed as an option. Neighbours joining now would presumably get a new ONT that gives higher speeds. Bit annoying as it's a disincentive for loyal customers. I could switch to another provider who will put their own ONT in at 2.5gb or I'd be happy to pay a fee for a new ONT with vodafone.
Does my guess sound right or can anyone think of another reason why upgrading above 1gb might not be available to a current customer?
