Can't use split wifi channel 5Ghz - keep getting incorrect password

[Pattie74]

My router went off line for 4 weeks when I was away and ever since then I cant access the 5Ghz wifi as it keeps saying password not recognised ( I have tried changing the password on  the vodafone broadband app and even using the original but it will not connect ) .

The speed has also dropped to 7-8 and numerous people have tried to improve it .It runs at 8-9 speeds now and I get a discount since its less than 11mbs.
( I did follow some advice on this forum by changing the setup and it got to 11- 13mbs for a few  weeks - not sure if that was coincidence.  My other half keeps wanting to change to gigaclear but I'm not convinced we will get the speeds paid for)  .

I'm tempted to get a new router in case the old one was damaged after the power cut when we were away , 

So any advice from the forumnistas would be gratefully welcomed .

[clint_flick]

Hi

https://www.broadbandchecker.btwholesale.com/#/ADSL

May give a clue to your status.

AND if you buy a better Router make sure it would cover the GigaFast spectrum.

Almost any old second hand router will do as a test piece, you would need to know the username and password for the line.  EG:

dsl123456789@ broadband vodafone co uk

whiffy1too

If in doubt please ask.

[Pattie74]

Thanks, not too sure what the results actually mean but I think I get the general gist ( that my speeds have been and will always be slowwww ).

Although it gives a FTTP figure 330  , at the bottom it says FTTP not available - is that just to do with a quote or the fact that its not an option ? 

Thanks once again 

[clint_flick]

Hi

FTTP Fibre To The Premises IE: your house not an option then?

I have the SuperFast 2 which uses fibre to the CABINET, and copper to the property.

Whether I am VDSL A or B seems to be about 75/19 sync but I don't see those kinda speeds.

192.168.1.1 and your parsewurd,  EXPERT MODE.

Wi-Fi         ANALYSER

Wi-Fi Analyser 5GHz The Wi-Fi Analyser performs a scan of the area around the Vodafone Wi-Fi Hub identifying all the active Wi-Fi networks. The below chart shows the results of the latest scan of your local area. In order to scan again for the active Wi-Fi networks, please click on the below ‘Force Rescan’ button.

SSID Name Signal Strength(dBm) Channel  

	WhiffyONE	-81	36	...
	Whiffy1TOO	-84	44	...
	WhiffyTWO	-85	44	...
	SKYpilot	-85	44	...
	SkyBlues	-86	36	...
	YodaFone	-88	36	...
	ToastUnderBeans	-88	36	...

If in doubt please ask.

[clint_flick]

Hi

Wi-Fi Network

Enable Wi-Fi On/Off button on Vodafone Wi-Fi Hub

Split Wi-Fi bands (SSID)

Your SSIDs are currently split. Change this setting to make Super Wi-Fi work optimally.

Merge SSIDs

Setup

Main Wi-Fi(2.4 GHz)

Wi-Fi Name (SSID)  

WhiffyONE

Broadcast SSID

Protection Mode

WPA2 WPA + WPA2

WPA2

Wi-Fi Password

123456789

Main Wi-Fi(5 GHz)

Wi-Fi Name (SSID)    

WhiffyTWO

Broadcast SSID

Protection Mode

WPA2 WPA + WPA2

WPA2

Wi-Fi Password

123456789

If in doubt please ask.

[Pattie74]

Thanks once again ! 
I will try that .

Fortunately whatever Vodafone Chat did on Sunday to my band channels and DNS   has has resolved my disconnecting issues ( hoorah ! )  ....even if it has slowed the speed fractionally but more than happy ...... for now ; )

[clint_flick]

Prego.