main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Broadband connection

Data PPP connection failed

IwantSlxcky-
4: Newbie

Alright been on the hunt for this PPP connection and seeing what it means. I look in event logs and it's comes up failed?

 

We called up Vodafone and they said it's our end and it will be fixed in 24hrs but been 24hrs and still nothing?? And this is probably out of context but the event log clock is wrong, it's saying it's 3:09 but it's 4:09 in the afternoon.

 

If Vodafone can't fix it what does it mean? 

View more options
3 REPLIES 3
Jayach
16: Advanced member

Could we have a bit more info on the problem?

Was it working and just died? Are you using the Vodafone router? Does the router show a sync/connection speed?

It basically means your router isn't being authenticated on the Vodafone network.

Point-to-Point Protocol over Ethernet - Wikipedia

View more options
IwantSlxcky-
4: Newbie

I did post a pic but It didn't show?

IMG_20210703_161508.jpg

View more options
Jayach
16: Advanced member

@IwantSlxcky- wrote:

I did post a pic but It didn't show?


It should show after it has been moderated.

View more options