Fixing my Tv broadband

[Colinsanderson]

I had trouble with my TV this morning so switched off at plug my TV and Router.. Now my fire stick will not load. It asks for Wi-Fi hub password which I have carefully put in but keeps saying wrong password. I have tried normal password for Vodafone but same . This happened months ago but somehow came back on after unplugging and rejigging my plugs . No luck this time though. I still get my bbc  and STV I player but can’t load fire stick . I also tried switching off fire stick but no joy.

[Gemma]

Hi @Colinsanderson - please take a look here for how to reset it to see if this then helps. Please also make sure it's being entered in the right case.