Full fibre cable colour choice

[PATEO1963]

Open reach installer engineer said he could only attach ont inside my front porch and couldn't run full fiber cable inside house into living room area via front porch where the engineer attached ont! Because of this my only option has been to leave router inside a closed utility gas/electric meter cupboard as the included Ethernet cable only reaches to ont and router within that porch area. So now because router is inside porch utility cupboard basically outside of main house IE living room my wi-fi signal is intermittent and in some cases poor, especially upstairs! So I've an ongoing complaint with Vodafone/open reach as I'm not getting what I asked for IE full fiber Internet speeds and WiFi. Vodafone have given me a new install date to hopefully have the botched op engineer job corrected. I'm wanting the ont inside living room so the op engineer will have to attach full fibre cable via front porch, running through past kitchen into living room, my only concern is the full fibre cable colour outside coming through front porch wall to ont is a black cable! I'm hoping op engineer will have a full fiber cable colour in white, as don't want black cable against my light white/magnolia walls! Anyone know what full fibre cable colour open reach engineer has access to?

[Ripshod]

The outer of the fibre pigtail is black but at the inner end the black outer stops leaving you a nice thin white link into the ont. That's the standard pigtails used by openreach and also supplied to their sub-contractors.

[Cynric]

I'm not sure (so I could easily be wrong here) but I think that the OR installer does not (cannot?) do any cable laying once inside your property. If you want the ONT in a specific room the engineer will have to route the cable externally.

As I said, I could be wrong.

[PATEO1963]

The only way to route the full fibre cable is via front porch wall then running cable through past kitchen through to living room, there's no alternative via front of house as there's no setup via rear of house as all cabinets located in front of terrace housing block in walkways only. Also the original copper cable is still in place inside front of house which was only discontinued last week when I opted for full fibre and BTW it was BT/open reach who originally installed the copper cable, so all op engineer has to do is replace copper with full fibre via same route. It's not rocket science but I get impression  op engineer just can't be ##~## to do his job properly IE lazy sod!

[Cynric]

@PATEO1963  Probably not "lazy" but a matter of insurance and taking additional time that could be spent on another customer.

[PATEO1963]

I've paid for a contract which includes proper and correct installation that's acceptable to me to give me a promised service as advertised by my ISP which obviously as a paying customer includes any third party IE open reach as part of the service I've paid for! So I disagree if open reach engineer has other Jobs after me that's tough 💩 . I'm first in the queue, that's how things work in my reality, so wether OR engineer is lazy or not I expect to receive a correct, proper and professional installation!

[PATEO1963]

Reading from other open reach information of ont installation engineer could connect a RJ 45 socket from ont and then running a compatible cable RJ 45 through to living room to another RJ 45 socket, similar to the original copper cable BT/open reach installation which has original sockets!

[Cynric]

@PATEO1963  Let us know how you get on.