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16-02-2022 09:36 AM
Hi, we are having the Gigafast installed but we are a mid terraced house with an imprinted concrete driveway. Will they need to dig this up to put the trench in?
16-02-2022 12:44 PM
Hey @louloug10 - it's great you're joining us 🙂
It will depend on what's currently installed at your home, as the CityFibre team may be able to use the existing duct that comes to your property - the engineer will be able to discuss this with you on your installation day.
If you'd like us to check if there are any further details on your account, please call the Gigafast team on 03333 040 191 (or 191 from a Vodafone mobile).
19-02-2022 01:19 PM
I cant answer your question, but i can only wish you luck. I wanted to upgrade from 500 to 900 and CityFibre have just cut me off instead and cannot work out how to put me back on… i wish you luck