Broadband connection
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Upgrade to FTTH 200

Recently upgraded to the FTTH Pro 200 service. This is working well but the account details in the app haven’t been altered to the new service and the back up dongle is red ie not working

Fttp not available from vodafone

Im currently a vodafone fttc customer which is very slow. A few months ago i had a email from openreach saying fttp is now available on my street but i can only seem to get it through BT. I would prefer to get it with vodafone, but when i called they...

Boosters

I have an alexa booster and a super wifi booster. I am trying to boost the signal in my living room.When i setup the boosters they connected to each other and the wifi signal was excellent. Now they are both connecting to the router, which means the ...

third party router

i just purchased gigafast and would like to use my asus ax82u gaming router, there doesnt seem to be a modem mode, i have managed to get the pppoe details from vodafone but my internet still seems to not connect... ive tried everything i can think of...

asusam by 2: Seeker
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  • 9 replies
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Gigacube nat type restriction

Hi, I just received my gigabox and trying to hook it up to my playstation 4, it appears I've been stuck with a Nat Type 3, I've tried all the usually things like port forwarding and static IP, upon research I've seen plenty of others with this same p...

How do i get my 4G broadband backup dongle

Hi. I received an email from vodafone ....You’ve got unbreakable WiFi thanks to our 4G Broadband BackupOne of the great things about your Vodafone Pro Broadband is the 4G Broadband Backup feature. In the unlikely event your service goes down, your hu...

jonlyon by 2: Seeker
  • 6784 Views
  • 6 replies
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THG3000 Port Mapping / Forwarding

I'm trying to setup port forwarding (Mapping on the THG3000) on my THG3000 router. I want to open 2 ports on the same device/IP. Has anyone done this successfully?I've done this a many times before on other routers without problem. Cannot get it to w...

Connection keeps dropping

I moved house last year and had to join VF as my previous broadband provider (Virgin) did not supply my new address. After a few teething problems, which I expected, everything settled down and seemed to be OK. Three weeks ago my internet connection ...

JHFord by 3: Seeker
  • 2746 Views
  • 2 replies
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Reconnecting

How long does it normally take to get reconnected after clearing an outstanding bill it’s been over 24 hours and I’m still waiting