Broadband connection
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5 days no internet, being given the complete run around

Hi, how on earth do you contact any form of management or supervisor at this company? Monday I reported my internet was out. Chat with a live agent confirmed it was an outside issue which would be resolved within 72 hours. End of Wednesday approaches...

Ashyo by 2: Seeker
  • 3678 Views
  • 7 replies
  • 1 thanks

Resolved! Little question re FTTC to FTTP move

I have superfast 100 coming next week (upgrade from superfast 2). I've noticed on the emails my account number is staying the same but will my PPPoE login stay the same too? Asking because I want to use my own router and had a proper runaround when I...

Ripshod by 16: Advanced member
  • 4988 Views
  • 10 replies
  • 0 thanks

Using ASUS RT AX11000 as main router on Gigafast 900

Hi, I have Vodafone/Gigafast 900 running nicely get a nicely symmetrical 930Mb or better and low ping <8ms. However, I want other router features that Vodafone's router doesn't provide.  I have connected my AX11000 WAN port direct to the ONT box by C...

Anonymous by Not applicable
  • 6496 Views
  • 19 replies
  • 0 thanks

Intermittent Connection

I moved house 6 months ago and went with the home move via Vodafone. I decided to stay with them as I’d not had any issues at my previous address..We started to get problems with connectivity, sky tv not working, smart speakers pausing whilst playing...

SimonJP by 2: Seeker
  • 2021 Views
  • 3 replies
  • 0 thanks

Ethernet connection unreliable

Hello,I am wondering if anyone can help. I recently switched from BT to Vodafone. All my wireless devices work perfectly but the home PC connected via ethernet is poor. It will often be unresponsive, particularly when you come to use it after a while...

PS1965 by 2: Seeker
  • 2329 Views
  • 3 replies
  • 0 thanks

Milton Keyns 3rd party router

Hi there,  I'm using Netgear router from 2 years and now will change to Netgear Orbi , do I need to do connection again or will start to work when connected to existing modem