Broadband connection
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Resolved! Sudden Loss of broadband connection

Hi all, recently got the Gigafast broadband, got it installed 6th of May and all was well till sunday morning when i work up for work and noticed i had no internet. had to work so wasnt able to contact vodafone till after work around 8pm sunday night...

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Channels - manual change

I, like millions of Britons, have a firestick. I, like millions of Britons, have a 50Mbit/s connection or faster. The firestick only uses particular 5Ghz channels. Vodafone no longer allows manual changes of channels. My streaming capability is terri...

SSL connection problem

I am getting an error when trying to access a specific website that the connection is not secure. When I look at the SSL chain, the certificate root is Vodafone's Internal Root CA. What's going on? I spoke to Helpdesk who asked me to reboot my router...

Logging in online without a mobile number

Hi, I'm looking to move my mobile number away from Vodafone, but I've still got broad band with Vodafone. If I move my mobile number to another provider, how can I login to my online account? Currently when I login, it prompts me to pick a number to ...

BigMoo by 3: Seeker
  • 4932 Views
  • 8 replies
  • 1 thanks

How do people normally receive bills?

Hi everyone I wanted to find out from the vodafone community how customers normally receive their monthly bills for broadband? I ask because I never received a single bill either by post, email or text reminder and then one day received a letter from...

Emmah21 by 2: Seeker
  • 4429 Views
  • 8 replies
  • 0 thanks

5 days no internet, being given the complete run around

Hi, how on earth do you contact any form of management or supervisor at this company? Monday I reported my internet was out. Chat with a live agent confirmed it was an outside issue which would be resolved within 72 hours. End of Wednesday approaches...

Ashyo by 2: Seeker
  • 3676 Views
  • 7 replies
  • 1 thanks