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Gigafast router 'system self' rebooting

british_bulldog
2: Seeker
2: Seeker

My Vodafone Gigafast broadband router is self starting at random points during the day.

This takes the network and telephone line down for a time while it resets.

The service has been solid and reliable for  months, and only had this problem for the last 2 weeks.

Nothing has changed in the last 2 weeks,.

 

I have logged a ticket, there are all sorts of suggestions around cat 5e cable from WAN to router (replaced, no effect) devices on my network causing the problem, at one stage even pointing the finger at my Apple watch !

 

I have two other Apple airport time machine routers connected via 1Gbit Ethernet with lots of devices (36+) plus door bell, cameras, speakers etc.. none of which has changed in months and all working previously with no issues. 

 

Latest advice is to unplug everything and slowly add things back in until I find the culprit, however this will take me between now and Christmas.

 

Memory usage on router seems to be high (80-90%) all the time. Status screen capture attached.

 

The question is, does anyone else have this problem where somehow a device on the network causes the router to 'system self start' ?

20 REPLIES 20

Cynric
16: Advanced member
16: Advanced member

If there is a UK ISP that does provide it's own engineer support it's likely to be one of the expensive niche companies.