High ping times consistently

[majortom2035]

Hi, a couple of months ago I switched from Zen FTTC (80/20) to VF FTTP (900/900). While the speed increase is great I've noticed that the ping return trip time is much higher. It was 6-8ms on Zen but is now 20-30 on VF.

I can see that all my traffic is routed out through London, and the next hop is consistently above 20 ms:

tgerrard@home:~$ traceroute 1.1.1.1
traceroute to 1.1.1.1 (1.1.1.1), 64 hops max
1 192.168.178.254 1.133ms 0.913ms 0.977ms
2 * * *
3 63.130.172.41 22.386ms 22.369ms 22.191ms
4 90.255.251.33 22.803ms 23.016ms 22.621ms
5 172.70.94.2 28.513ms 22.801ms 29.012ms
6 1.1.1.1 22.823ms 22.432ms 22.322ms

Is there any way of getting my connection routed out through Manchester instead of London? That would knock 160+ miles off the initial connection.

Thanks,
Tom

[Cynric]

@majortom2035  You cannot select where your connection is made, it's an automated system. If you look around the forum you'll see similar discussions. I'm on FTTC and I get ~18ms for each hop.

Zen are a higher quality provider.

[majortom2035]

Thanks @Cynric  - after posting I have seen several similar cases pop up in the right hand sidebar.

I'm guessing that an extra 10 ms delay isn't enough to leave the contract without paying it in full

[Cynric]

@majortom2035  If you are concerned it may be worth going to the Think Broadband site and setting-up BQM (quality monitor). Just run it for a few days and see what it reveals.