I regret converting to Vodafone!
I don't know if anyone also experienced a delay in their router delivery, my activation date was on 16/4, and I still have no router or Internet connection since then. Had 6 chats with the customer service department, and 3 phone calls with a total of 5 hours waste time! All that they say is excuses and Coronavirus lockdown issues Bla Bla Bla, promise after promise and lie after lie, sent from people have no idea about anything from the other side of the globe!
The thing is my friend purchased the same package that I chose in the very same date 28/3, and he had no issues, his DPD delivery was perfect, and the router came two days before his activation date.
Keeping the UK connected is our main priority. <<-- that what they said! Well I supposed to be working from home gentlemen, and basically, Vodafone disconnecting me from the world, and obviously this was not your priority.
Funny enough, they sent me an invoice that needs to be paid.
