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05-12-2022 04:03 PM
I had my service activated today, no issues and satisfied with the guys from CityFibre.
How do I add the booster? No (+) button in the application so not really sure how I am going to add the booster. Am I missing something? Broadband app is updated. Should I wait a day or two?
05-12-2022 04:35 PM
.@giorgosa Depends on what you contracted for from Vodafone. Are you on FTTP or FTTC? Is it a Vodafone booster or one you got separately? If it came from Vodafone was there a setup guide in the packaging?
https://letmegooglethat.com/?q=how-to+set+vodafone+booster
05-12-2022 04:48 PM
Thanks, it is the Vodafone 6E booster coming with the new Pro II plans.
instructions seem to say that I would have a tile called Super Wifi on my app, but I don't have anything like that there....
05-12-2022 04:57 PM
.@giorgosa Thanks for the update. Now here's the problem, this app is causing problems for a number of people on these forums. As you can see here ...
https://forum.vodafone.co.uk/t5/Broadband-connection/Wifi-Booster-tile-missing-from-App/td-p/2702754
However one simple thing is to just wait 24 hours after the initial connection to broadband and let the Vodafone system do its thing. Meanwhile there are some helpful folk who know more about the app than I do who will appear I expect fairly soon.
05-12-2022 06:00 PM
Thanks I'll leave it and hopefully it'll update itself.
08-12-2022 03:31 PM
Any news @giorgosa?
01-03-2024 06:15 PM
How did you resolves this ? Precious little information for brand new customers who have just been activated !