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12-03-2023 10:33 AM
Hi folks,
I have a FTTH connection with Vodafone in Belfast in Northern Ireland (which is part of the UK) and since day one I haven't been able to access content geo-restricted to the island of Ireland (such as live & on-demand programs on https://www.rte.ie/) because I am only ever assigned dynamic IPs which are "registered" as being in mainland UK - I was previously with Virgin Media and they consistently gave me Belfast IPs which worked perfectly fine.
I've already been onto Tech Support on numerous occasions about this and the only thing they've been able to do is change my IP address from dynamic to static or static back to dynamic again, and then admit that they "don't understand" my query and have never heard of IP geo-location, geo-restrictions, etc.
Could anyone assist? Does anyone who works at Vodafone monitor this forum?
12-03-2023 02:54 PM
@jakobb992501 Try changing DNS settings to another provider, e.g. 1.1.1.1 or 8.8.8.8 .
12-03-2023 03:12 PM - edited 12-03-2023 03:17 PM
Are you on a dynamic IP right now? Go into the router status pages and give us your gateway IP - though I don't recall seeing mention anywhere of a gateway in NI. Even when I was given a NI IP I was connected to the Edinburgh gateway.
12-03-2023 04:30 PM - edited 12-03-2023 04:32 PM
Currently on a dynamic IP, and I figure the physical routing is a significant part of the problem, yes. The first hop is 90.247.128.1 which is Edinburgh.
12-03-2023 06:24 PM
It's literally the IP that's been pulled from the pool! We know Vodafone have N.I. IPs because some of us have had them previously, so despite being on Teesside I've historically been able to get RTE on occasions (as well as having had prices listed in Rupees on others).