Loss of connection from PS5

[Sjpeters1994]

Recently switched to vodafone broadband but getting an error message on PS5 that the internet service provider is blocking the connection to the PS5 when trying to connect either from LAN or Wifi. HELPPP

[Gemma]

Hi @Sjpeters1994 - thanks for reaching out to us about this. Please reach out to our Home Broadband team on either 191 free from a Vodafone mobile or 03333 040 191 from a different phone. They're also available via Live Chat.