Regular evening blip.

[Anonymous]

Has anyone else noticed this odd blip in their TBB quality monitor?  It occurs around 8.pm daily, but with no obvious effect on speed or latency, given that this is a peak time?  I would note that during the test the speed is more erratic than usual, fluctuating wildly up and down, but settling at just over 900Mb by the end of the test. The first occurrence was 14th March. Here's this evenings snapshot also showing the blip of the previous day. 

The continuous packet loss at the top of the graph started yesterday at 1.00 am. A ping to BBC.co.uk shows no packet loss.

Here's my ping and tracert to the BBC.

Pinging bbc.co.uk [151.101.192.81] with 32 bytes of data:
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=8ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60

Ping statistics for 151.101.192.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 8ms, Average = 6ms

Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GT-AX11000-CBB0 [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 6 ms 7 ms 7 ms 63.130.172.37
4 6 ms 6 ms 6 ms 90.255.251.119
5 6 ms 6 ms 6 ms 151.101.192.81

Trace complete.

[prs1000]

Ours was completely clear. 

[Anonymous]

@ZinGeRs  "Thats what I have been getting most evenings "

Have you any effects on service such as gaming or data loss?

. 

[ZinGeRs]

Gaming has been awful at peak times for days now.

However oddly tonight been pretty consistent to daytime hopefully a sign of improvement and not just a flash in the pan. 

[Anonymous]

@ZinGeRs    My evening blip was less pronounced yesterday evening too, with normal latency and jitter.  I don't know if that is coincidental or maybe VF attempting to eliminate the problem without admitting, to me at least, that there is a problem with their national network.

Meanwhile,  I got a call from the WiFi Experts asking me to screenshot CMD ping results and parts of my desktop to show that I am connected by ethernet and also to run a log on the VF router. They have given me an email address to send screenshots and log files to. Needless to say, I could have done with the blip being at its worst last night! 🙄 

I urge you to report your service problems to VF, but be prepared for them to require you to provide them with evidence before they take the case to the next level. 

[ZinGeRs]

I know of all of that from previous experience. They even didn't accept speed tests because I didn't show that I only had the one device connected at the time so had to redo them. I was like what possible benefit is there for me to try and deceive you? I've turned WiFi off and just the one device connected oh we need to see sir etc etc.

That coupled with I don't use their equipment I prefer my own WiFi 6 Asus router better range speeds etc not mentioning the control.

The last time I went down this road resulted in compensation so they have a track record of not being helpful If it continues I will have no choice as the service is appalling when it is needed the most

[prs1000]

I just had an update from Vodafone.

"I think it's something that Cityfibre seem to be aware of: they have advised that your physical line is actually fine (No issues with your router, line, your ONT box on the wall). However, they have advised us since the beginning of the March that they are seeing overutilisation at peak times on the Cityfibre network. They are running some upgrades on their network which should be complete by June to ensure that at peak times (usually between 6:30pm onwards to midnight for residential; 8am to 6pm for business) there isn't any overutilisation on the network."

[Anonymous]

@prs1000   

Sounds like VF blaming CF for their own failings.

[prs1000]

I don't know about the rest of you but no "blip" last night.

[Anonymous]

@prs1000    Yes. No blip last night, just a few spikes around the usual time, that I know are nothing to do with my activities. The service was normal with jitter <1ms.