Services barred

[Bevp66]

I hsve had my services barred for 28hrs now my bill is clear 3 times on live chat 2 times on the phone promises it will be up n running, lies,

Because im switching providers, they wont lift the restriction even though im still paying for it absolutely full iof lies, the speed drops all the time ive had discount once full complaint

[BandOfBrothers]

Ok @Bevp66 

If its OK with you please let us know how you get on.

[Bevp66]

I definitely will, so far ive not got a reply.  I know one thing tho if they think for one second im paying my next bill they can do one, cost me my minutes  and data on my mobile, thank god thats not with vodafone.

I deal with companies, councils  social workers on a day to day business and vidafone has got to be the worst ive dealt with seriosly

[BandOfBrothers]

Please give them a little time to catch up with your message @Bevp66 

A word of caution  if I may _ if you withhold payment intentionally then Vodafone can further restrict services and if they feel then that they've exhausted means of collection then Debt Collection Agencies can be involved and defaults placed on a Credit File without any prior warnings that last 6 years which can severely affect a persons credit file and future credit applications.

[Bevp66]

Yeh my bill not due til end of july dont worry im not intentionally with holding payment its something theyre going to offer me as compensation especially when im trying to my assessments and coursework done and cant get it done properly on a mobile. I can only use so much of my data on tethering

[BandOfBrothers]

Good to hear @Bevp66 

It would be a shame to have such a default etc on top of what's happening already.

I see you've accepted a solution to your thread.

🌈 Stay Safe  🌈 

[Bevp66]

I dont know how ive done that lol im not used to all these forums and technology lol, pen n paper anyday for me

[BandOfBrothers]

Don't worry @Bevp66 

If you didn't mean to accept that as the solution then you can edit that post and mark it as not the solution or I can help.

[Bevp66]

Think I need help lol

[Bevp66]

Think I've done it 

[Bevp66]

Day 6 no internet

Formal complaint to big boss needed now, not that it will make any difference