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THG3000 router interface almost unusable

dwl99
4: Newbie

The user interface for my THG3000 is shockingly bad. It's very slow to connect and register clicks and keeps randomly refreshing the page when I'm halfway through changing a setting. It very often times out when I'm trying to make any changes. Is this normal for this router?

29 REPLIES 29

I did consider that option but it looks like a real hassle & timesink to set up! If I was going to use a different router to the Vodafone one I would probably upgrade to wifi 6 with an Asus AX3000 V2 and then have another look at the Grandstream.

Ripshod
16: Advanced member
16: Advanced member

I wouldn't bother with the AX3000. A second hand RT-AX88U would be less than £100 second hand, or the RT-AX88U Pro is on Amazon right now for around £250 brand new. 

dwl99
4: Newbie

Okay, latest problem is that the router doesn't fully reset after sticking a paperclip in the reset hole for 15 secs, my old SSID is still showing and if I try to change the router login it just hangs. It's still painfully slow to connect even with an ethernet cable. Once I've entered the password it takes over a minute to show the setup screen. I've now reset it 3 times. Any ideas?

Jayach
16: Advanced member
16: Advanced member

I still suspect some form of network storm for the slow response, so try with nothing else connected to the router.

Obviously that won't explain it not factory resetting, so try doing that from the GUI. Jayach_0-1679321196595.png

dwl99
4: Newbie

Thanks, I managed to properly reset it that way. The interface is a lot better now albeit with no other devices connected. However, if I add a static IP address it needs to be done one at a time and it takes around 4 minutes to save.

How many clients can this router cope with? I would be hoping for 50-60 with all my home automation stuff.

Cynric
16: Advanced member
16: Advanced member

@dwl99  That slow response doesn't sound right, it might be worth trying to get a replacement.

As an alternative, have you considered running PiHole on a Raspberry Pi? This would manage DHCP, DNS and DNS filtering. Then if/when you change the router you wouldn't have to reconfigure all your many devices.

I already have Pi-hole running on my Synology NAS, I wasn't aware it could operate as a DHCP server. Would this not result in double NAT? Would VOIP still work if I did this? 

Cynric
16: Advanced member
16: Advanced member

@dwl99  Turn off DHCP on the router and tell it the IP of the PiHole as DHCP provider. 

On my LAN I have this :-

Router on 192.168.0.1, with both DNS and DHCP off and PiHole specified as the providers. For the DNS setting on the router I have PiHole first and Google (8.8.4.4) second in case the PiHole is down (e.g. I am doing maintenance).

PiHole on 192.168.0.2, DHCP range 192.168.0.3 to 192.168.200. I have a few items set to static IP in their settings above 200. In PiHole some IoT devices I have their MAC address set to always get the same IP, and everything else gets the usual "lucky dip" IP addresses as they appear. I have set the DHCP lease expiry to 18 hours.

There is no double NAT as all is on 192.168.0.x

I can't answer the VOIP question with certainty, but I can't think why not. @Ripshod what do you think about the VOIP question?

So if I set the NAS to a static IP address and turn off DHCP on the router it will still find the Pi-hole? 

Cynric
16: Advanced member
16: Advanced member

@dwl99 If you turn off the router DHCP and turn on the PiHole DHCP the NAS will automatically discover the PiHole DHCP. Any device that shouts out the standard request for the DHCP server to say "here I am" will then pick it up. Off the top of my head I can't remember whether the router responds (because you have given the router config the DHCP address) or the PiHole itself. It's over three years since I setup my LAN and you only do it once.