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Two phone lines in my house

5010m0n
1: Seeker

Hi,

I have just subscribed to Vodaphone fibre broadband for my home. The thing is, we have two phone lines (and therefore two numbers) - one to the house, and one to our office in an outhouse. Since we no longer use the phone lines themselves, I have opted to just have a new phone number with my subscription.

My question is, is it Vodaphone who decides which line is used, or do I get a say in the matter? It's very important which phone line gets updated to fibre - we need fibre in the office, not the house.

Can anyone advise? Thank you.

2 REPLIES 2

Lucy_F
Moderator
Moderator

Hi @5010m0n Our Broadband Team on 03333040191 or Live Chat here should be able to help you with these concerns. 

Jayach
16: Advanced member
16: Advanced member

Hmm. As you didn't use one of the phone numbers to upgrade it hard to say just what will happen.

Who are the current supplier(s) of the phone line(s)?

A full fibre install isn't really an upgrade, it's a completely new connection, so depending how you made the order, you may end up with 3 services.