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04-01-2024 12:06 AM
Hi,
I have just subscribed to Vodaphone fibre broadband for my home. The thing is, we have two phone lines (and therefore two numbers) - one to the house, and one to our office in an outhouse. Since we no longer use the phone lines themselves, I have opted to just have a new phone number with my subscription.
My question is, is it Vodaphone who decides which line is used, or do I get a say in the matter? It's very important which phone line gets updated to fibre - we need fibre in the office, not the house.
Can anyone advise? Thank you.
04-01-2024 01:38 PM
Hmm. As you didn't use one of the phone numbers to upgrade it hard to say just what will happen.
Who are the current supplier(s) of the phone line(s)?
A full fibre install isn't really an upgrade, it's a completely new connection, so depending how you made the order, you may end up with 3 services.