cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Vodafone Broadband Ultra Hub router limits or restricts upload speeds when using any VPN connection

macgalileo
4: Newbie

hHi, 

Is anyone else experiencing limitations with VPN usage on the Ultra Hub? I've found that the Ultra Hub has a rather restrictive set of settings. After extensive testing with third-party routers and spending countless hours with Vodafone's unhelpful tier-one and tier-two technical support, I discovered a 10Mbps upload limitation for VPNs. This is in stark contrast to my line's capability, which can go up to 70Mbps. When using an Asus router, I easily achieved the 70Mbps upload speed with a VPN. I've tested this with multiple high-quality VPN providers like ProtonVPN, and various protocols and TCP/UDP settings.

It's clear that the issue is neither with my line nor with VPN providers, but seems to be with the Ultra Hub's settings or limitations. I'm wondering if this is a device-specific issue or a general issue stemming from Vodafone's router setup.

In any event, if you value flexibility in your router settings, I'd recommend avoiding the Ultra Hub. It's simply not good value for the price. And don't get me started on their customer care; it's woefully inadequate. It almost feels like they genuinely don't care about providing a good service.

 

TIA

11 REPLIES 11

Cynric
16: Advanced member
16: Advanced member

@macgalileo  IPv6 is not supported by Vodafone. If you are running IPv6 inside the VPN it may be getting problems with address translation. As an alternative are you in a position to setup a ssh tunnel?

Nothing to do with Vodafone settings from their side. And nothing to do with IPv6. Is all about the ultra hub and how much useless technical support they offer. Decided to move to Zen