What are you doing Vodafone?

[billhinge]

For the last month or two I keep getting knocked off line once or twice a day as a result of 'vfcc.publicacs.vodafone.co.uk' accessing my router and doing something (FTTP 900)

024/10/02 11:12:05 [warn] 12215#0: *13725 [lua] session.lua:103: changeUser(): changing user to vodafone

Every time this happens it leaves me off line with no IP address and I have to 'reconnect' which causes me to get a new IP address

This is getting annoying, yesterday it actually cut off a phone call twice mid call 

Today it prevented me from accessing the hub admin, although the internet was working by itself after a minute or two and I could access bbc, amazon etc but strangely not the hub itself! Fortunately the hub admin access returned after a few minutes. The logs showing the above vodafone access above

trying to access hub.  http://vodafone.ultrahub/no-internet-connection-intercept.lp?url=192.168.1.1%2F

And its now locked me out of the hub again 😞 

[billhinge]

I decided to reboot to see if the behaviour improves, a mistake. 2 reboots and still redlight. I sorted it by removing all cables and rebooting then reinserting them after a couple of minutes, eventually service resumes but the admin on 192 was still broken

When it came back I managed to to get access (changed password just in case, probably doesn't matter since my IP changes once or twice a day!) However, chrome browser is saying router is not secure (invalid certificate)

[Jayach]

---

@billhinge wrote:
However, chrome browser is saying router is not secure (invalid certificate)

---

Is that not because the router uses http, not https for login.?

[billhinge]

Yes http is unsafe but t I never got the chrome unsafe site go back to safety warning page before.

Normally certificates are CA from an agency like digicert or self certified. Here is mine, a technicolor certification 

Issued On Sunday 14 July 2024 at 22:19:40

Expires On Wednesday 12 July 2034 at 22:19:40

[Jayach]

---

@billhinge wrote:

024/10/02 11:12:05 [warn] 12215#0: *13725 [lua] session.lua:103: changeUser(): changing user to vodafone

---

I've always assumed that was me logging into the router, it's what I see on my THG3000.

10/02/2024

15:02:12

2024/10/02 15:02:12 [warn] 6965#0: *1465 [lua] session.lua:103: changeUser(): changing user to vodafone

[billhinge]

You're right I just checked a couple of times. the changing user to vodafone is my login

I also noticed that if I use the incognito login I don't get the http://vodafone.ultrahub/no-internet-connection-intercept.lp?url=192.168.1.1%2F message so perhaps cookie related?

However the  'vfcc.publicacs.vodafone.co.uk' isn't me

[Ripshod]

I cheated and asked google

https://www.vodafone.co.uk/business/public-sector

IIs there a vodafone sim in your home, including dongles? 

[Cynric]

I always thought that "session.lua:103: changeUser(): changing user to vodafone" happens when the router is connecting to VF before the customer is connected. It's a while since I watched the handover via Wireshark.

[billhinge]

It (change user to vodafone) seems to happen at the same time I log on. But I only tend to log on to the router within minutes of going offline hence I incorrectly assumed the two events are related. The key question is why does it go offline, the common factor is vfcc.publicacs.vodafone.co.uk'

[Cynric]

This may shed some light.

https://onenet.vodafone.com/infoSiteContent/latest/uk/en/content/resources/multimedia/uk-byol-and-by...